PRIVACY POLICY

Freemium Data Services, LLC (“Freemium Data Services, LLC,” “us,” “our,” or “we”), who owns and controls the website found at www.reachdata.com, has developed this Privacy Policy which details important information regarding the use and disclosure of user information collected on www.reachdata.com, and any successor websites, (collectively, the “Site”), and other interactive properties, including but not limited to our mobile applications and mobile-focused websites (the Site and other Freemium Data Services, LLC interactive properties are collectively referred to herein as the “Applications”). This Privacy Policy applies to your use of the Applications (however accessed and/or used, whether via personal computers, mobile devices or otherwise and any other means or applications in which you connect with us or use our services (“Services”)). This Privacy Policy also applies to our offline collection of information, including information collected over the phone by our Customer Care Department. Freemium Data Services, LLC provides this Privacy Policy to help you make an informed decision about whether to use or continue to use the Applications and Services.

I. INFORMATION WE COLLECT

We have collected the following information in our normal course of business:

Category of Personal Information Source(s) Purpose(s) Categories of Third Parties With Whom We Share Personal Information
Identifiers Directly from you.
Indirectly from you.
From data licensors
To provide our Services.
To process payments through our third party payment processor.
To send you marketing communications.
To respond to inquiries.
Third party service providers.
Individuals or businesses who use the Services.
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) Directly from you.
From data licensors
To provide our Services.
To process payments through our third party payment processor.
Third party service providers.
Individuals or businesses who use the Services.
Protected classification characteristics under California or federal law. From data licensors. To provide our Services. Individuals or businesses who use the Services.
Commercial information. Directly from you. To process payments through our third party payment processor. Third party service providers.
Internet or other similar network activity. Directly from you.
Indirectly from you, i.e., from observing your actions on our ReachData Applications.
From third-parties that interact with us in connection with the Services.
To provide our Services.
To send you marketing communications.
To improve user experiences by making our ReachData Applications easier to use and navigate.
Third party service providers.
Geolocation data. Directly from you.
Indirectly from you.
From data licensors.
To provide our Services.
To process payments through our third party payment processor.
Third party service providers.
Individuals or businesses who use the Services.

A. Information Provided Directly By You

  • Identifiers. We collect identifiers from you such as your name, postal address, email address and account name if you register with us or subscribe to our Services.
  • Personal information categories listed in the California Customer Records Act (Cal. Civ. Code § 1798.80(e)). We collect information such as your name, address, email address, credit card or debit card number when you register with us and/or purchase certain products and services. While some products and services on our Applications are provided free, some require payment from you by credit/debit card and other forms of payment (“Billing Information”). Our third-party payment processor processes Billing Information on our behalf to verify and complete the purchase transaction. If you are purchasing a recurring billing subscription, we store limited Billing Information (i.e., encrypted card information and expiration date).
  • Commercial information. We collect information about the products or services you have purchased through our Services.
  • Internet or other similar network activity. When you are searching for people, you may enter third party personal information such as their name or address. We only use the data you input to provide you with a search request. We retain the results of your search requests, connected to your account, for a period of time at our discretion but do not use that information for any other purpose and have no obligation to maintain such search results.
  • Geolocation data. We collect information about the cities and states in which you are located.

Additionally, during your visit to the Applications, you may be asked to provide feedback, ideas, suggestions, and/or proposals (“Feedback”) with regard to our products and services. Submission of Feedback is optional, as it allows us to better address our users’ needs and continuously work towards improving our Services. By submitting your Feedback, you acknowledge and agree that (1) such Feedback does not contain confidential or proprietary information; (2) we shall be entitled to use or disclose (or choose not to disclose) any such Feedback for any purpose, in any way, in any media worldwide; (3) you irrevocably assign to us all rights to your Feedback; (4) we are not under any obligation of confidentiality, express or implied, with respect to the Feedback; and (5) you are not entitled to any compensation or reimbursement of any kind from us under any circumstances for submission of your Feedback. In the case that you disclose personal information within your feedback, you may request that we remove this feedback. You may also choose not to provide feedback that might contain any personal information.

B. Information Collected Indirectly From You

In addition to any personal information or other information that you choose to submit to us, we and our third-party service providers may use a variety of technologies, such as cookies, beacons, tags and scripts, which automatically collect certain information whenever you visit or interact with the Applications. We collect the following information indirectly from you through:

  • Identifiers. We collect information such as the device used to access the Applications (“Device”), and the IP address or other unique identifier identified by that Device (“Device Identifier”). Your Device Identifier may also identify your regional location. This information is used for many purposes including, for example, to: (i) provide useful features to simplify your experience when you return to the Applications; for example, remembering the searches you conducted; (ii) deliver relevant content based on your preferences, usage patterns and location; (iii) monitor and evaluate the use and operation of our Applications; and (iv) analyze traffic on our ReachData Applications and on the sites and applications of third parties.
  • Internet or other similar network activity. Freemium Data Services, LLC and our marketing and distribution partners, affiliates, or analytics or service providers use various technologies to gather information such as your movements around the ReachData Applications. This information is used to analyze trends and administer the ReachData Applications. In particular, Google Analytics Premium feature is enabled on the ReachData Applications. Google Analytics will collect data about our ReachData Applications traffic via Google advertising cookies and anonymous identifiers, in addition to data collected through a standard Google Analytics implementation. To learn more about Google Analytics privacy practices and opt-out mechanisms, please visit the Google Analytics Security and Privacy Principles page at https://support.google.com/analytics/answer/6004245?hl=en. Google also provides a complete privacy policy and instructions on opting-out of Google Analytics at https://tools.google.com/dlpage/gaoptout. We also use cookies to remember users’ settings (e.g., language preference), and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our ReachData Applications, but your ability to use some features or areas of our ReachData Applications may be limited.
  • Geolocation information. We collect Device Identifier information for many purposes including, for example to analyze traffic on our ReachData Applications.

C. Information We Collect From Third Parties

We acquire information from public records and other trusted sources, such as data licensors, to update or supplement the information you provided or we collected automatically. We use this information to help us maintain the recency of the information we collect, to target our communications so that we can inform you of products, services and offers that may be of interest, and for internal business analysis or other business purposes. We collect the following from third parties:

  • Identifiers. We collect information such as names, email addresses, and postal addresses from third parties including public and readily available and widely disseminated sources.
  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). We collect information such as names and postal addresses from third parties and public and readily available and widely disseminated sources.
  • Protected classification characteristics under California or federal law. We collect information such as age from third parties and public and readily available and widely disseminated sources.
  • Internet or other similar network activity. The third parties we partner with, such as service providers, collect information about your interaction with our Services and pass that information to us.
  • Geolocation information. We collect addresses, which may include city and state, from third parties and public and readily available and widely disseminated sources.

II. ADVERTISING

Advertisers and third parties also may collect information about your activity on our Applications and on third-party sites and applications using tracking technologies. Tracking data collected by these advertisers and third parties is used to decide which ads you see both on our Applications and on third-party sites and applications, but is not associated with your registration account. We do not have access to or control over information that may be collected by advertisers and third parties, but many ad networks, data exchanges, marketing analytics and other service providers may allow you to choose not to receive their targeted advertising. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads. We adhere to the Digital Advertising Alliance's self-regulatory principles for online behavioral advertising.

As a consumer, you have choices as how we handle personal information related to your activities on the Applications. You have a choice to opt-out from the digital advertising data that is gathered during your visit by clicking here. Please note your personal information content and advertising opt-out are handled differently and are separate activities initiated by the consumer.

If you wish to stop receiving promotional emails, you may opt out by accessing your account and updating your settings in “Email preferences,” or clicking the Unsubscribe link found on the bottom of every promotional email we send.

III. HOW WE USE AND SHARE YOUR INFORMATION

Use of Information by Us. We may use information that we collect about you: (1) to provide you with information or process transactions that you have requested or agreed to receive; (2) to provide you with information regarding new features, products or services; (3) to improve the Applications or our Services and to customize your experience; (4) to contact you with regard to your use of the Applications and, in our discretion, changes to the Applications and/or the policies; (5) for internal business purposes; (6) for purposes disclosed at the time you provide your information, and (7) as otherwise set forth in this Privacy Policy.

Contacting You. When you provide us with information in connection with a particular activity or otherwise sign up for our Services or provide your contact information, including an email address or telephone number in connection with that activity, product or service, you agree that this action constitutes a purchase or inquiry establishing a business relationship with us. You expressly consent to our communicating with you about ReachData using the information you provided to us. You also attest that you have the legal authority over any telephone number you provide to us and can provide us with the authorization to contact you. This means you may be contacted in person or by recorded message, by e-mail, telephone and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving.

Transactional Communications. We may send you notices from time to time relating to your account or your orders. These may include order confirmations, invoices or customer service notifications. We may also send you service-related announcements when it is necessary to do so; for instance, if our Service is temporarily suspended for maintenance, or the delivery of a product is delayed or there is some service issue with something you may have ordered. You may not opt-out of receiving these communications, which are not promotional in nature.

Service Providers. We may use third party service providers to help us operate our business and the Applications or administer activities on our behalf, such as processing payments. We may share your information with these third parties for those limited purposes.

Electronic Promotional Offers. We may send you promotional emails regarding special offers about our Services. You may choose not to receive our promotional communications or opt out of our sharing information with third parties for marketing purposes by accessing “My Account” and updating your settings in “Email preferences,” or you may e-mail us by using our contact form located at https://www.ReachData.com/contact. You may also click the unsubscribe link in the footer of any email. You may also close your account. Please note that even if you opt out of receiving promotional e-mails, we may continue to send you electronic service or transactional notifications that are related to your account(s), orders or other services you have requested, without offering you the opportunity to opt out of receiving them.

Co-branded Areas. Certain areas on our Applications may be provided to you in association with third parties such as sponsors or advertisers which provide products and or services, (“Co-Branded Areas”). Such Co-Branded Areas will identify the third party. If you elect to register for the products and/or services provided at these Co-Branded Areas, you either will be providing your personal information to both us and the third party or we might be providing your personal information directly to the third party in order for that third party to fulfill their products and services directly with you. Your personal information will be subject to this Privacy Policy as well as the privacy policy and practices of such third party. We are not responsible for the privacy practices of those third parties and we suggest you review the individual privacy policies of each company with whom you establish a relationship. You should consult the respective privacy policies of those third-party sponsors or advertisers to learn more about their privacy practices.

Third Party Integrations. If you sign up for, or log into, our Applications using a third-party service such as Facebook or Google, or link your account with us to your account with a third-party service such as Facebook or Google, we may receive information about you from such third-party service, such as your name and email address. If you post content to a third-party service through the Applications, that third party service will also receive that content, which will be visible to anyone that has access to it through that third party service.

Legal Matters; Safety. We may, without your consent, access and disclose your personal information, any communications sent or received by you (including, without limitation, the contents of any chat, messaging, or other communication posted in the Communication Services), and any other information that we may have about you or your account as may be permitted or required by law (including, but not limited to, court order or subpoena), or to prevent or investigate suspected fraud, violations of our Terms of Use or activity that appears to us to be illegal or may expose us to legal liability. Additionally, we may disclose your information and/or communications in situations that we believe to be: (i) emergencies involving potential threats to the physical safety of any person or property if we believe that your information in any way relates to that threat; or (ii) your conduct on the Applications or when using the Services and/or Communication Services, as defined below, that we believe is inappropriate and inconsistent with generally accepted norms of behavior.

Sale or Transfer of Business or Assets. In the event that we, or any of our businesses, are sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, personal information of our customers and visitors to our Applications may be one of the assets sold or merged in connection with that transaction. Information about our customers and registered users may also need to be disclosed in connection with a commercial transaction where we or any one of our businesses are seeking financing, investment, support or funding. In such transactions, personal information will be subject to the promises made in any pre-existing Privacy Policy in effect when the information was obtained. You will be notified via email and/or a prominent notice on our Applications of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Advertising and Analytics data collection. ReachData and some third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together to recognize you, customize your experience, and serve advertisements both on and off the Applications.

IV. USER GENERATED CONTENT

The Services may contain review or chat areas and/or other message, communication or other mechanisms designed to enable you to communicate with others or to post content on the Applications (the “Communication Services”). Please remember that any information you disclose while participating with the Communication Services becomes public information, becomes the property of, and is subject to redistribution by us. You should exercise caution and discretion when deciding to disclose your personal information in a submission or posting. There is no expectation of privacy when playing, posting, or otherwise participating on the Communication Services. If you post content, please be aware that any personal information contained in such content is accessible to registered users or visitors to that Application or Communication Service and we have no control over how those users may use your personal information. You can request the removal of your personal information from these areas, by contacting us at https://www.ReachData.com/contact. In some cases, we may not be able to remove your personal information from these Communication Services, in which case we will let you know if we are unable to do so and why. We have the right, but not the obligation, to monitor any activity and content associated with the Communication Services. We reserve the right to take action in connection with any content we deem to be inappropriate. Please review our terms of use for more information regarding your appropriate use of these Communication Services.

V. YOUR RIGHTS

Know/Access/Correct: With regard to the content on our Site, you have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to request information about our sale or disclosure for business purposes of your personal information to third parties. Further, you have the right to request we correct any personal information which is incorrect. Note that the right of correction is limited to information that is objectively incorrect, or where there is no legal obligation to retain “incorrect” data. You can exercise this right by clicking here. If for any reason you are concerned about the personal information in your account, you may contact Customer Care to assist with updating your personal information in your account.

Deletion / Removal: If you wish to delete your personal information in your account, you have the ability to do so online by logging into your account, https://www.ReachData.com/account/subscription. You can also email us regarding your personal information by using our contact form located at https://www.ReachData.com/contact. If you delete information in your account, we may still retain certain information associated with your account for recordkeeping integrity; as well as to prevent fraud, resolve disputes, enforce our Terms of Use or other policies, take actions we deem necessary due to technical and legal requirements and constraints related to the security, integrity and operation of our ReachData Applications; or as otherwise permitted by applicable law.

With regard to content on our Applications, upon request we can block the records we have control over in our database from being shown. You can request for your personal information to be blocked from being searched using the link below. Unless otherwise required by law, we will only accept such requests directly from the individual whose information is being opted-out, or from a registered authorized agent, and we reserve the right to require verification of identity and may reject opt-out requests except as prohibited by applicable law. We may need you to provide additional information to verify your request, such as providing data elements so that we can confirm they match the information already maintained by us. We will not use this additional information for anything other than handling your request. We do not accept content removal requests via fax or postal mail. To manage or remove your personal information from our database, please click here. Please note that changes you request may not be effective immediately. Note that despite any request for removal of or change to personal information, we may need to retain certain information for recordkeeping purposes and there may also be residual information that will remain within our databases and other records, which will not be removed or changed.

Opt-Out: You have the right to opt out of the sale of your personal non-public record information to third parties. You can exercise this right through the “Do Not Sell My Personal Information” link in the footer of our Applications. We do not sell the personal information of minors. Please note that a request to opt-out is, in effect, a request to have your profile removed from the Services.

Non-Discrimination: You have the right to not be discriminated against for exercising any of these rights.

Please note that the rights described above are not absolute. There are a number of reasons, permitted by applicable law, where we may deny a request. Should we deny any request you make, we will provide you with a reason within 45 days of receipt of your request.

CPRA Request Handling: Below you will find information related to the CPRA requests received and handled by Freemium Data Services, LLC, as per the related regulation 999.317. This data corresponds to the time period beginning January 1, 2023 and ending December 31, 2023.

Request Type Requests Received Requests Completed Average Reply Time
Opt-Out of Sale 8 Days
Deletion of Personal Data 12 Days
Access Personal Data 30 Days

VI. IMPORTANT DISCLOSURES, PRACTICES AND CONTACT INFORMATION

Links to other Sites and Communities. To the extent hyperlinks may be utilized to access external or third party sites and communities, you should be aware that these external or third party sites and communities are not controlled by us and, therefore, are not subject to this Privacy Policy. We recommend that you check the privacy policies of each such site and community to determine how your personal information will be utilized by their proprietors.

Testimonials. We may display personal testimonials of satisfied customers on our Applications in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at https://www.ReachData.com/contact.

Social Media Features. Our Applications includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our Applications. These Features may collect your IP address, which page you are visiting on our Applications, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Applications. Your interactions with these Features are governed by the privacy policy of the company providing it.

Security. No data transmission over the Internet, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, and your use of the Applications indicates that you are willing to assume this. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

Your California Privacy Rights. California Civil Code Section 1798.83 permits visitors to our Applications who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

Do Not Track. The World Wide Web Consortium draft standard “Do Not Track” is not a commonly used and accepted mechanism to signal opt-out preferences. As such, our Site doesn’t consider ‘Do Not Track” browser signals. However, our Site does consider generally accepted browser settings such as the ‘Global Privacy Control’. Note that your acceptance of tracking cookies and similar technologies when you visit our Site will override any general browser opt-out signals.

Children's Privacy. The Applications are intended for a general audience and are not directed or intended for children under 18 years of age. We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18 years of age, you may not register or provide personal information on the ReachData Applications. If we later obtain actual knowledge that a user is under 18 years of age, we will remove that user’s personal information from our systems.

Changes to the Privacy Policy. We may change this Privacy Policy from time to time. The most recent version of the Privacy Policy will always be posted on our Site, with the “Last Updated” date posted at the top. We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new Applications or Communication Services or change existing ones. You will know if we revise and update this Privacy Policy because the Last Updated date of the Privacy Policy will change. If we are going to use any personal information in a manner that is materially different from that stated in our Privacy Policy at the time we collected such information, we will give you a reasonable opportunity to consent to the change. If you do not consent, your personal information will be used as agreed to under the terms of the Privacy Policy in effect at the time we obtained that information. By accessing the Applications after the revised Privacy Policy has been posted, you are deemed to consent to our then-current Privacy Policy. We will use information previously obtained in accordance with the Privacy Policy in effect when the information was obtained from you.

Disputes. If you choose to visit the Applications your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use including limitations on damages, resolution of disputes, and application of the laws of the United States, and the State of California.

No Rights of Third Parties. This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Applications.

Contacting Us. If you have any questions about this Privacy Policy, or the practices of the ReachData Applications and Communication Services, please e-mail us by using our contact form located at https://www.ReachData.com/contact or write to us at:

ReachData.com
548 Market St
Suite 29296
San Francisco, CA 94104


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