Frequently Asked Questions
- Where does this data come from and how do I know its reliable?
- ReachData collects publicly available data on companies and business people from multiple different sources. Once we have collected business information about a person or company, we combine multiple mentions of the same person or company into a public profile. We refresh our data regularly, ensuring high quality and up to date information.
- What are the advantages of the higher level subscription?
- High tier subscriptions provide you with the most value. Your cost per credit is reduced the higher the tier. Yearly subscriptions provide even more value.
- How can I purchase extra credits?
- If you run out of credits during your subscription period, you can either upgrade your subscription, or you can always purchase an ad-hoc credit package. There are multiple package options, and the price is determined by your subscription tier.
- Do credits expire?
- Credits do not expire as long as you have an active subscription. Unused credits during your subscription period will roll over into the next subscription period. If your subscription expires for any reason, you will need to re-activate your subscription in order to utilize your unused credits.
- How do I remove my information?
- If you wish to remove your public profile from ReachData’s database, visit our Opt-Out page. If you choose to opt-out, all information contained in your profile will be removed and your record will become unavailable in our products as soon as possible. By law, we must verify your identity as part of the removal request.
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